Returns & Exchanges
At Hoya Filters, we want to ensure your photography gear meets your exact specifications. If you are not completely satisfied with your purchase, you may return your items in their original packaging within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the filters in their original protective cases and retail boxes to prevent scratches or damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects the glass for damage, we will process your refund or ship your replacement filters within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing