Frequently Asked Questions
Everything you need to know about Hoya optics and your order.
How do I know which filter size fits my lens?
To find the correct size, look for the diameter symbol (ø) followed by a number (e.g., ø77mm) printed on the front or side of your camera lens. This number indicates the thread size required for your Hoya filter.
What is the difference between different Hoya filter series?
Hoya offers several series ranging from the standard UX II for beginners to the professional-grade HD Nano Mk II. Higher-end series typically feature more coating layers for better light transmission, water/oil resistance, and scratch-resistant glass.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 5 business days. We also offer expedited shipping options at checkout if you need your optical equipment sooner for an upcoming shoot.
What is your return policy for opened filters?
We accept returns within 30 days of purchase. The product must be in its original packaging and free of any scratches or damage. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Are Hoya filters covered by a warranty?
Yes, all authentic Hoya filters purchased through our store come with a one-year limited warranty against manufacturing defects in materials and workmanship.
How should I clean my Hoya filter?
We recommend using a soft blower to remove dust first, followed by a clean microfiber cloth. For stubborn smudges, use a small amount of dedicated lens cleaning fluid applied to the cloth rather than directly onto the glass.